RTB’s Refund & Weather Policy
Refund Policy: Round the Bend Farm (RTB) will give a 75% refund (full amount minus the processing fee) up until 14 days prior to an event. No refunds will be provided within 14 days of the event. If you want to reserve your credit, and lose no value, let us know and we will reserve your credit for one calendar year. You may also transfer your credit (reserved seat) to another person; just let us know via an email who we should be expecting for the event. Cancellations that are due to a personal or family medical emergency will be refunded at 75% (full amount minus the processing fee).
Weather Policies & Cancellation’s Due to Weather: Updates on weather will be posted on the Event’s Page on our website and on the Event’s Facebook page. If the event needs to be cancelled due to an extreme weather event (i.e., hurricane or blizzard) all registered attendees will receive an email notification prior to the event.
RTB will attempt to reschedule event cancellations due to inclement weather. If an event is rescheduled, all registered attendees will have the option of attendance on the new event date, reserving a seat in another class within the same calendar year, or transferring their credit to another person.
- If rescheduling the event is not possible, RTB will provide a full refund.
- RTB will not issue credits or refunds for weather related incidents if we are open and the class is being held.
Returned Check Policy (including eChecks): If payment is returned for any reason, we reserve the right to collect a fee equal to the amount of bank fees we are charged.